Privacy statement

MIRCOE privacy notice

MIRCOE treats your privacy and personal information with the utmost respect. We comply with the General Regulation of Data Protection of the EU.

The purpose of this Privacy Notice is to inform you about how we use the information we collect about you (the so-called "personal information", as defined below).

The content of this privacy notice applies to devices, products, websites or applications that reference or are related to it and will be considered regardless of whether you access our website using a computer, a mobile phone, a tablet , a smart TV or any other device.

For more information, we show in detail the concepts related to our privacy practices:

What is Personal Information?

For the purposes of this Privacy Notice, the "Personal Information" consists of any information related to you and / or information from which you may be identified, directly or indirectly. For example, the information that identifies you may consist of your name, address, telephone number, photographs, payment details, location data, cookie identifiers or your IP address.

By what means MIRCOE use to collect Personal Information about you?

When you create an account or a profile of the MIRCOE

When you create an account or profile on our website (when registering as a user of the MIRCOE, we ask you to provide certain Personal Information, including your name and email address.) Any MIRCOE account ) that you believe will be password protected and we will use your name to help verify your account when you call our customer service representatives or when you contact us for other purposes.

• When you communicate with the MIRCOE

When you contact us for a consultation or interact with our customer service representatives by email, phone or in person, we may collect Personal Information such as your name, mailing address, phone number, email address and contact preferences. We use this information to be able to offer you personal and technical assistance.

• Public domain information

We may receive Personal Information in the public domain about you; provided that the receipt of such information complies with current legislation, we may combine it with other information we receive from you or about you.

We may also receive information about you from social networks, if you connect to them.

• Subscriptions and newsletters

If you subscribe to our communications and promotional newsletters, we may collect your Personal Information in order to offer you this service. The necessary personal information will include your email address. We will only offer you such subscription services in accordance with current legislation.

How do we use your information?

We may use the Personal Information we collect for the following purposes:

Register products / devices: to register as a user for any of our Services; Offer our Services: to offer our Services or any specific feature you request;

Personalized and targeted content: to offer personalized content and to make recommendations based on your previous activities in our Services;

Advertising: for advertising purposes, such as offering personalized ads and sponsored content, as well as to send promotional communications;

Purpose of analysis: to perform evaluations and analyzes of our market, customers, products, devices and other Services (including requesting your opinions about our products and services, or conducting surveys);

Statistics: to create anonymous aggregate statistics about the use of our Services. This anonymous data can be shared with third parties;

Customer service: to offer customer service or to solve any other assistance query you may have (such as claims management); Commercial purposes: for commercial supervision and internal maintenance of records;

Post your comments: when you post product reviews, comments or content on our website, or if you have responded to a voluntary survey, we may link, publish or advertise your comments, including in our own ads;

Legal Obligations: to comply with our legal obligations;

Training: for the training of personnel and to guarantee quality, especially in relation to our customer service representatives;

Updates: to communicate with you, including communications about your account, profiles or transactions with us.

To whom do we disclose your information?

We will not disclose your Personal Information to third parties for their own independent commercial or marketing purposes.